Order & Return Policy

Delivery Policy
All orders to HarmonyAP.com are shipped directly from the supplier, which requests 1-5 business days for order processing. In the rare event of an out-of-stock item a HarmonAP.com specialist will contact you promptly to make arrangements or issue a refund.

Returning Merchandise
You can return most new, non-custom, unopened items within 30 days of delivery for a full refund. Call our office during regular standard business hours to initiate a return.

Refunds, Credits and Balances Due
As soon as the fulfiller receives and processes your return, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email.

Defective Items
A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please call our office for assistance.

Damaged Items
If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order.

Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardize our chances of making a claim, and you may not receive credit for the return.

Limits of Responsibility
We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.

International, APO/FPO and U.S. Territory Shipping
HarmonyAP.com ships only to locations within the continental United States.

Price and/or Description Changes
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.

Order Questions or Changes
Contact our office during regular standard business hours for order questions and/or order change requests.

You agree to indemnify, defend, and hold harmless HarmonyAP.com, its affiliates, officers, directors, employees, consultants, and agents from any and all claims, liability (including product liability), damages, and/or costs (including, but not limited to, attorneys’ fees) that arise from your use of any of HarmonyAP.com’s services.

Errors on Our Site
Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. HarmonyAP.com reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.

If your payment has already been processed for the purchase when your order is cancelled, HarmonyAP.com will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

If you are not fully satisfied with your purchase, you may return it in accordance with HarmonyAP.com’s Return Policy.